It's Easy to Order!


Less Than Minimum: $69z
Regular Production Time/Lead Time: Please allow 15 working days for production from receipt of complete signed paper proof. Lead times are shown in working days after approval of proof.
Rush Orders: Please add 10%z for 2 week shipment, 20%z for 1 week shipment, 30%z for 3 day shipment and 50%z for next day shipment. Rush service based on availability so please call in advance to confirm.
Terms: Please send check in full with initial order, including shipping charges, as well as credit and bank references for future orders.
To protect you from identity theft when paying by credit card (Discover, American Express, Mastercard & VISA), please give us:
  • The credit card number.
  • The security code number on the back of your card.
  • The full billing address and zip code for verification.
  • The expiration date on the card.
  • The name and/or company name on the card.
Shipping: Live products must ship by overnight air service. Seeded products can ship by air or ground. Please add $10z for third party shipping. A nominal shipping, boxing & protective packaging charge of $5z is added for every box.
Acknowledgment: Every order will be acknowledged by fax with current pricing and approximate shipping date. If you prefer an e-mail acknowledgment, please be sure to give us your e-mail address.
Split Shipment: Please add $12z for each different address.
Future Shipment: Please add $15z for shipment to be produced and stored by us (3 months maximum).
Over-Runs/Under-Runs: Please allow +5% or -5%. For exact quantity, kindly add $19z (please advise).
Cancellations: There is a $30z charge plus any additional cost incurred to the point of cancellation. All cancellations must be made by fax and confirmed by Groline.
Non-Fulfillment: We are not responsible for order shipping delays due to shortage of materials, embargo, strike, fires, shipping delays or for any other condition. We ship all items to arrive on time, but we are not responsible for any freight delays or damages. Make your claim directly with the carrier as we are not liable. All disputes for any reason are subject to arbitration only in Georgetown, Texas (Williamson County) -- with both parties paying their share of the arbitration cost; no different wording or terms on any purchase order will be allowed. Our total liability will be the actual cost of the items charged to our customer. We are not responsible for the lost profits or any other damages. When ordering from us, you automatically agree to these terms. Any claim must be made within 15 days. Title of goods passed to buyer at F.O.B. point. All claims for recovery rests exclusively with the transportation company and the buyer.
Minimum Order: Minimum order is $100 net. For less than minimum quantity shown in catalog (half of first column quantity absolute minimum) there is a charge of $69z.
Full Color Printing and Set-Up: We offer full color printing at no extra cost. Add $69v Set-Up.
Artwork: Please supply all artwork to size in digital format (TIF, AI or EPS format).
F.O.B.: Because of the nature of our horticultural products, we have nurseries in different parts of the country. All items are shipped F.O.B. our nursery.
Co-op Programs: Please inquire as all co-op programs need to be prearranged.
Fulfillment: We can handle complete fulfillment for you at very low prices - please call and inquire.
Phone & Handwritten Orders: We cannot be responsible for phone or handwritten orders because of the possibility of errors.
Sizes: Since many of our items are grown (by Mother Nature), sizes and weights shown in our catalog are only approximate as weather conditions, sunlight and other factors will vary.
Copyrights: We assume that any order you send to us is in full compliance with copyright laws. All imprinted merchandise shown is for illustration only and is not available as a stock item. This does not constitute an endorsement by any company of our line.
Our Website: Please link your clients to our website as it is ASI-approved and customer secure. We are only responsible for prices shown on our own website and we are not responsible for any of the industry website prices as we cannot control or follow-up on the information and pricing they offer.
Returns: Since all our items are either customized or have a very short shelf life, we do not accept any merchandise returns. If we make an error, we are responsible for correcting it. If the error is not our fault, we are not responsible.
Growth: Please understand that since we are not in control of the care given, or for correct planting, watering and sunlight conditions, we can only guarantee that live plants and trees will arrive fresh when we ship by Next Day Air. On seeded product (GroCans. GroKits, etc.) we will replace seeds free in any product that has not bloomed when proper growing procedures are followed. Replacement seeds will be shipped only to the distributor.
Association/Member Reference Codes:
  • ASI: 58295
  • PPAI: 111079
  • IMPACT: 021755
  • UPIC: GROLINE
  • SAGE: 66887
Inserts: When applicable, we can enclose a properly sized card or brochure (already folded to fit) for 11¢z each. Please inquire.
Address Information: Please carefully check all addresses & zip codes given to us. Most freight companies charge between $10 to $25 or more for incorrect information and these charges will be passed on to you if your shipping information is not correct.
Entire Agreement: These terms and conditions constitute the entire agreement between both parties and no amendments or changes of these terms and conditions shall be valid, even if they appear on your Purchase Order.
Shipping Weight: Shipping weights will vary even for the same products because of growing conditions, sunlight, watering, etc. The exact weight is impossible to know in advance of actual shipping.
Tracking Numbers: Give us your e-mail address, fax number and we will give you tracking information as we ship the items. It will save us both extra time and expense.
Shelf Life: All live products must be distributed within 2 to 3 days of arrival because they need proper nourishment and watering. For seeded products, the shelf life can be 6-9 months, but it is always better to distribute the items as quickly as possible.
Custom Packaging: We can custom package any item. Please inquire.
Spec Samples: We can do a custom copy/spec sample for $69z which is subject to rebate if the order materializes (minimum quantity for rebate is 1,500 pieces).
Your Custom Ideas: We offer over 2,500 different seed varieties to meet with your client's special theme, event, holiday or special program needs. Please inquire.
Quotes: Kindly contact Groline for any custom or quantity quotes, etc. Only written quotes will be honored.
International Shipments: Not Available.
Truck Shipments: A palletization charge of $29z per pallet applies.
Pricing: All items shown are subject to availability because of varying growing conditions, drought, seasonal changes and prices could change without notice. Please check our website for up-to-date pricing information. We are not responsible for prices shown on other web sites or in magazines and catalogs.
Insurance: All shipments are insured for your purchase order net price unless advised differently in writing.
Copy Changes: $69v each.
Credit Cards: We accept Discover, American Express, Visa and Mastercard.
Samples: Samples charged EQP on your credit card. Please give us your UPS or Fedex Shipping #.
Poly Bagging: We can insert Bookmarks, SuperGro, etc in see-thru protective poly bags for 11¢t.
Proof: We can supply an e-mail color proof or your client's copy for $15v. Once this proof is approved, we are not responsible for any errors, misspelled words, pictures, colors, etc.